Privacy policy

FIG Ski Valet is a service of First Impression Group ("FIG"), Park City, Utah.

What we collect. When you sign up we collect your name, mobile number, building, unit number, group size and check-out date, plus the messages you send us. We use this only to handle your requests during your stay (for example, getting your skis ready or helping at your car) and to measure how quickly we respond.

Who sees it. Only FIG staff working at your building and FIG managers. We may share summary service reports (request counts and response times) with the property manager. We do not sell or rent your information, and we do not share your mobile number or text-message opt-in with anyone for marketing.

Text messages. Texts are sent through our messaging provider (Twilio) only to deliver this service. Reply STOP at any time to stop texts; reply HELP for help.

How long we keep it. We keep request records for service reporting and delete guest contact details within 12 months of check-out, or sooner if you ask.

Questions or deletion requests: greg.edwards@firstimpressiongrp.com